Frequently Asked Questions

Frequently Asked Questions




What does GOTS certification mean?

GOTS (Global Organic Textile Standard) is a comprehensive set of rules for ecological and socially responsible textile production. It defines criteria for qualifying textiles as organic. This ranges from raw material harvesting (organic cotton) to ecologically and socially responsible manufacturing, to labeling. GOTS allows full traceability of cotton in all stages.

When products are said to be made from organic cotton it means that the cotton at the origin of the fabric is organic in the sense of organic farming. It does not say anything about the spinning, weaving and dyeing processes. There are also no social and ethical aspects taken into account.

On the contrary, a GOTS certified fabric guarantee that from the organic cotton, the whole production line is ecological and responsible. This is particularly important with respect to the processing and dyeing of post-harvest fibers. For cotton fabrics, Products on Biodom only use GOTS certified fabrics or yarns.

Biodom = GOTS certified yarns and fabrics only.

What is Latex?

The harvest of the latex milk from the rubber tree.
The harvest of the latex milk from the rubber tree.

The word Latex is actually used to describe two things: latex (or rubber milk) as a liquid substance produced by the rubber tree (grown mainly in Southeast Asia), and latex as elastic material resulting from the vulcanization of latex milk. When the word Latex is used, it is usually to talk about the material from which mattresses, pillows and many other things are made. Latex is indeed irreplaceable in many applications.

The word Latex is also often used to denominate the substance synthesized by polymerization of petroleum derivatives. It is called synthetic latex in contrast with natural latex. Synthetic latex has nothing to do with natural latex, does not have its properties and releases volatile organic compounds. In the production of mattresses and pillows, synthetic latex is usually added to natural latex to reduce the overall cost. The word Latex is then used to designate this mixture of varying percentages of synthetic and natural latex.

Each bloc of pure natural latex is stamped in the cast by its maker.
Each bloc of pure natural latex is stamped in the cast by its maker.

In Biodom, we only work and propose products made with 100% natural latex. These are healthy products, 100% natural, that offers the best comfort and durability.

Biodom = 100% natural latex only.

What does GOLS certification mean?

GOLS (Global Organic Latex Standard) is the equivalent of GOTS for latex. It is a referencial that defines the criteria for qualifying the latex (material) as biological. GOLS guarantees complete traceability of the latex, from the harvest on the tree to the finished product. To be GOLS certified, the latex must be entirely derived from natural latex taken from organic rubber trees.

In addition, GOLS is interested in all the step of latex manufacturing. It guarantees an environmentally friendly process, waste management, worker safety and respect of social standards. This is the guarantee of an ethical latex.

A GOLS certified product must contain at least 95% latex from organic farming. The rest consists of impurities and mineral additives necessary for good vulcanization. GOLS latex is healthy, non-allergenic, VOC free (Volatile Organic Compounds) and is a material with extraordinary elastic properties.

Biodom = GOLS certified latex when possible.

Why did you choose wool?

Wool is natural and renewable. It is an excellent material for the filling of natural and sustainable products such as duvet or pillows. Fine wool yarns, are also a premium material to make clothes such as jumpers or socks.

Wool is naturally flame retardant while synthetic fibers are highly flammable and need to be treated with toxic flame retardants. Wool is anti-allergenic, breathable and offers an environment that is not conducive to mite development, making it ideal for asthmatics. It does not create static charges either.

Washed and processed ecologically, wool is a natural, biodegradable product that is environmentally friendly. Its production consumes less energy than the production of synthetic fibers.

Biodom = natural wool whenever possible.

Where does the wool come from?

Products from the brand Revolana and Ott Système are made with sheep wool from southern Serbia. Sheep are raised in small flocks responsibly. We select a high-end wool that is equitably paid to the producer. We support local sectors. The shearing of the sheep is carried out in the respect of the animal. All wool transformation is done locally in Serbia by subcontractors we know personally.

Products from the brand Tigil are made with fine wool yarn made in Italy or Bulgaria with wool coming from the main producers of Merino wool (New Zeland, South Africa, …). Other product can be made of wool from different origins that are always indicated on the product page.

Biodom = local wool when possible.

What are the origins of the materials you use?

Products proposed on Biodom are made from organic cotton fabrics and yarns from Turkey, Pakistan and India. The linen fabric comes from Belarus. The origins of the fabric are always mentioned in the product description.

Organic brown flax seeds come from Eastern Europe or Russia. The origin may vary depending of purchases.

Where are the products in your catalog made?

Biodom proposes products made by Ecovolve as well as other manufacturers. Ecovolve is a Serbian company that has all of its production located in Serbia. Biodom also work with other Serbian manufacturers. So a great number of products in Biodom catalog are made in Serbia and most of the time also exported to western Europe. The origin of the product is always clearly stated on the product page.

Biodom = made in Serbia whenever possible.


What do you mean by fair prices?

We started out from the idea of offering quality products, with a price in accordance with the cost of production and with reasonable margins. Our whole project that has been structured around this simple principle that the price you pay is directly linked to the value you get. We propose Ecovolve products direct from manufacturing. For the other manufacturers, we pay a fair price to them and limit our margins.

The fair price is therefore a price that corresponds to the quality of the product with a margin that allows its producer to live honestly from his work. With this pricing policy, we can offer high quality products at prices similar to non-certified products of much lower quality.

Biodom = fair price.

How much does it cost to ship in France and internationally?

Check out our deliveries and returns page. We do not ship outside of Europe because shipping costs are too high on bulky products. Our online shop in Serbia ships to the neighboring countries of Serbia.